PRIVACY POLICY
Loan Point India (hereinafter referred to as “Loan Point India” or we/ our and including https://loanspointindia.com ) understands the privacy and confidentiality of its customers who have shared their personal information with us. It’s our topmost priority to keep the information secure and avoid misuse of customer’s personal details.
Please find below the type of information we may collect from you and its usage for the services offered to you via our platform, our Bank/ NBFC/ Financial Institution and business partners. This privacy policy is applicable to our current and existing and future customers. By visiting on Loan Point India and registering with us, you agree to this privacy policy.
By registering online at Loan Point India you allow Loan Point India , its NBFC and its business partners to get in touch with you via phone call, email or sms. Loan Point India collects personal information from its customers including first name, last name, email address, date of birth, residence city and mobile number and other details as is required for it check your eligibility for a loan, assess your credit worthiness, comply with KYC and AML guidelines and to ensure that there is no fraud or fraudulent activity involved. Loan Point India and/or its NBFC and other partners can and may, subject to applicable law, also extract information from third parties or public shared profiles which are available in your social accounts and with data registries such as but not limited to NSDL, GSTIN, banks, EPFO, UIDAI, credit bureaus, other lenders, participants in Account Aggregator ecosystem, anti-fraud databases, anti-money laundering databases, politically exposed persons list and others. The collected information is stored at Loan Point India only and may be shared with third parties subject to your consent and with regulators as required under law or under instructions from appropriate authority under law.
Information We Collect
We may collect the following types of information about you:
- The personal information you provide to us, such as your name, contact information, and date of birth.
- Financial information, such as your bank account or credit card numbers.
- Information about your transactions with us, such as loan applications, repayment history, and account balances.
- Users may choose to provide us with access to certain personal information stored by third parties, such as social networking sites (eg, Facebook and Twitter). We will have access to such information to the extent permitted by the user’s privacy settings and specific authorization of the user on that site. In the event User associates a User Account maintained by us with an account maintained with a third party so that we may access certain information held in such third-party managed accounts, User agrees that we will Information may be collected, stored, and used in accordance with this Privacy Policy.
How We Use Your Information
We use the information we collect about you for the following purposes:
- Process and evaluate loan applications.
- Provide customer support and resolve disputes.
- Comply with legal and regulatory requirements.
- We use Non-Personal Information to track the use of the Website and customer behavior, and for other internal purposes, such as providing, maintaining, evaluating, and improving Bharat Loan Services and the Website.
Information Sharing
We may share your information with third parties in the following circumstances:
- With service providers who assist us with our business operations, such as credit bureaus, lenders, and credit card processors.
- When required by law, such as in response to a subpoena or court order.
- In connection with the sale or transfer of our business.
Note:- If all or some of the business, stock or assets of Bharat Loan are acquired or merged with another business entity, we will share all or some of your information with the acquiring/merged entity to continue to provide the Services to you.
Bharat Loan will not rent, sell or share User information and will not disclose any of the User’s personally identifiable information to third parties or affiliates.
Data Retention
We will retain your personal information for as long as necessary to provide you with our services or as required by law.
Your rights
You have the right to request access to your personal information, to request that we correct or delete it, and to withdraw your consent for the processing of your personal information at any time.
Dispute Resolution
In the event of any dispute, difference or claim arising out of this Privacy Policy, India shall have exclusive jurisdiction; it shall be resolved through the regular judicial process in accordance with the courts of Delhi and the laws of India.
Cookies
We use cookies to improve your experience on our website and to understand how users interact with our services. You can disable cookies in your browser settings, but doing so may affect your ability to use some features of our website.
Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no Internet transmission is completely secure, and we cannot guarantee the security of your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.
Grievance Officer
In accordance with Information Technology Act, 2000 and rules made there under, the name and contact details of our Grievance Officer are provided below: